Signed in as:
filler@godaddy.com
Expert Hospitality Consulting across the UK & Gulf
Mini Audio Articles
The Science of Cost Control
Improve your Cost of Sale with this Mini Audio Article
Service Vs Hospitality
Service and Hospitality are not the same, start to delight your guests with this Mini Audio Article.
Terminology Series 86
Industry Know-how
The Customer Journey
Top Tips Series
Robot - Zombies !!!
Combat the No-Care Service virus.
Happy Handovers
Don't Disrupt the Guest Experience with sloppy shift changes
Be the Best part of Every Guest's day
Stand out in the crowded service offerings of any given day
Rise above the Rest
Encourage an "Exceeding Expectations" Mindset
Don't Touch that phone!
Qualify your team before they answer the phone and cost you customers!
Please Sir, May I taste the food?
Your team need to taste the menu if you want them to sell it.
Everything OK?
Be better and stop saying the most over used phrase in restaurants.
Deliveries are also customers
Don't neglect delivery customers - you have one chance to get things right !
Copyright © 2024 The Restaurant Guru - All Rights Reserved.
Sponsorship available Q4 2023 -Q1 2024